- There are a few basic guidelines which we recommend you to follow to ensure the longevity of your jewelry.
- Avoid water contact where possible. Do not wear jewelry when in the swimming pool or while bathing or showering
- Avoid contact with cleaning products
- Avoid contact with perfumes, lotions, make up or any other product in this family
- Take care when dressing and undressing, put jewelry on last, or take it off first
- Do not jank or pull chains
- Store jewelry away from direct sunlight or heat
- Gemstones are a product of nature and are therefore unique and may vary slightly in size, color or appearance
- Gemstones may also change color or appearance due to sunlight or contact with water or other liquids.
FREQUENTLY ASKED QUESTIONS
Do I need to set up an account to place an order?
No, you can shop at Duygu Nisanci Jewellery without creating an account.
I’ve forgotten my password. What should I do?
If you have forgotten your password, follow the ‘RESET PASSWORD’ instructions on the sign in page. For security reasons we are unable to send your password via email.
Which size should I choose?
Click on the size guide or on each product listings page to find out the measurements of each garment type to determine your correct size.
How do I know if an item is in stock?
All items displayed are in stock, check the colour and size from the drop down boxes on the product page to find out which colour and sizes are available. Colours and sizes not available will not appear.
Can I make changes to the order?
Within 12 hours of completing your order, you can send us your change request by contacting us at mobile 00905334282448 or email@example.com. Your claim will be returned to you as soon as possible, taking it into consideration (stock, color, etc.).
I have seen an item on the website and now it no longer appears. Do items come back in stock?
Yes, some products will come back in stock. Please check back on the site or contact customer service at firstname.lastname@example.org or call +905334282448 to find out about product availability.
What forms of payment can I shop with?
We have credit card and wire transfer payment options.
I want to make a payment with the transfer / EFT option, what is your account information?
Our account details for Türkiye İş Bankası are as follows;
Duygu Nişancı Türkiye İş Bankası
Branch No: 1179
Account Number: 217144
IBAN: TR66 0006 4000 0011 1790 2171 44.
Once you have done your weathering, you can send your decal to email@example.com. Orders not paid within 48 hours will be canceled.